Our company has created some important points under ‘Term of Use ‘for the customers:
1. Acceptance of our ‘Term of Use’
2. Changes to Term of Use
4. Delivery and Return of Books & No Due Dates or Late Fees
Provided you continue to be a paying subscriber of our service, you may keep the book(s) delivered to you as long as you like. You will be required to return the books within 7 days following any cancellation of the service or nonpayment of renewal fees or be subject to charge for unreturned book(s). Also, you may be charged for book(s) that you lose or damage.
In the event that the number of lost book(s) on your account becomes excessive, as we may determine in our sole and absolute discretion, we will notify you that your account has been placed on hold for review and may charge your Payment Method for the estimated cost of the lost book(s). We will alert you of any potential charges prior to charging your payment method.
5. Unlimited Book Plan
This plan allows you to read unlimited books in a month and keep 3 books at a time with yourself. Once you finish you can request for Pick-up of 3 books and get delivered the next set of books. (Suitable for family with more than three readers)
6. Your Queue
Books that you select to rent will be placed into your own rental queue. You may add books or adjust the queue at any time. You must have at least 10 books in your queue. Click the "Queue" tab to make adjustments, review requested books or to see which books you currently have. We will determine which books to send you based on the books in your queue, availability and the priority in which you have listed them.
We endeavor to ship you the books listed on high priority in your queue. However, when availability is limited, we may ship you books lower on your queue. Adjustments made to your queue may not immediately impact your next shipment. In certain instances you may have adjusted your queue before you have received a shipment message when in fact a shipment was already processed. The adjustments will, however, impact subsequent shipments only.
7. Allocation, Delivery and Return of Rented Book(s)
We reserve the right to allocate and ship books among our subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of books we purchase for any particular title and the level of staffing and number of shipments to be processed at each distribution centre.
As a result, we may not always send you the top choices from your queue, and we may not ship out your next book(s) on the same day that we receive from you. At present, our goal is to ship you the book(s) listed highest (of high priority) in your queue. Often, on the same day that we receive a book(s) from you, we will ship the next available book(s) from your queue. In certain instances, your next available book(s) will not be shipped until at least one business day following our receipt of your returned book(s).
Ememozin.com reserves the right to request return of any and all book(s) in the possession of Members at any time. Members understand and agree to promptly return any book(s) to Ememozin.com upon request, and that failure to do so within five days of the request makes Members liable for the cost of those book(s) plus 50% of that cost as a handling charge, for which Ememozin.com reserves the right to charge from the Member's refundable security deposit.
The subscription fee will be billed at the beginning of your subscription and on each monthly renewal thereafter unless and until you cancel your membership. Click on the "Renew Plan" link on "Your Account" page to see the commencement date for your next renewal period. We will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your membership. In the event your membership began on a day not included in a given month, we will bill your Payment Method on the last day of such month. For example, if you become a paying member on October 31st, your Payment Method would next be billed on November 30th. All fees and charges are non-refundable and there are no refunds or credits for partially used periods.
We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by e-mail. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by clicking on "Your Account" button, available at the top of the pages of the Ememozin.com Website. If you’re Payment Method reaches its expiration date, your continued use of the service constitutes your authorization for us to continue billing that Payment Method and you remain responsible for any uncollected amounts.
9. Automatic Renewals
Your Ememozin.com subscription will be automatically renewed on a monthly basis. We will bill the monthly subscription fee plus any applicable tax to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information).
Your membership will automatically be renewed for successive monthly subscriptions, without prior notice to you unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews each month in order to avoid billing of the next month's subscription fees to your Payment Method.
10. Damaged books
All book(s) sent to you have been checked to be in a good condition prior to dispatch. Upon receipt of the book(s), you must ensure that the same is in good condition. Any anomaly, if found, must be reported to our courier executive. Failure to check and/or report the same will be constituted as your having received a book in good condition. At the time of pick-up, our courier executive will check for any damage to the book(s) and will intimate you accordingly. Upon receipt of the book(s), we will verify the same.
In the event of a book being damaged, we will email you, and intimate you about the same. The determination of a book being “damaged” will be at the sole discretion of Ememozin.com. Accordingly, we will charge you for the same (depending on the category of the book) in the event of nonpayment all such damage charges will be chargeable against your refundable security deposit. A top-up of the refundable security deposit will be required by the due date of the next billing cycle failing in doing so may result in termination of your membership.
Refund of Security Deposit In the event that your membership is cancelled, we will refund your security deposit after ensuring all outstanding charges applicable have been processed. We issue a bank cheque in the name of the member as appears at the time of registration within twenty working days. The cheque will be couriered to the billing address as provided at the time of registration or as last appended prior to the commencement of your last billing cycle.
You may cancel your subscription with Ememozin.com any time, and cancellation will be effective immediately. We do not provide refunds or credits for any partial-month subscription periods or unread book(s). To cancel your membership you need to mail us a request for the same on firstname.lastname@example.org and also call on our customer care number +91-8800675999 and request the same to our customer care executive. Upon cancellation, you will be given 7 days to return any outstanding Books/rentals. Failure to return such rentals will result in your Payment Method being billed for such items. Ememozin.com reserves the right to terminate your membership for any or no reason.
12. Intellectual Property Copyright
Disclaimers of Warranties and Limitations on Liability - the Ememozin.com service and Website and its contents are provided "as is" and we make no representations or warranties of any kind with respect to the Ememozin.com Website, its contents or our service.
We assume no liability or responsibility for any errors or omissions in the content of the Ememozin.com Website, any failures, delays, or interruptions in the shipment of book(s), delivery of any content contained on the Ememozin.com Website, any losses or damages arising from the use of the content provided on the Ememozin.com Website, or any conduct by users of the Ememozin.com service or Website.
We reserve the right to ship book(s) in our sole and absolute discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.
In no event shall Ememozin.com, its shareholders, directors, officers, or employees be liable (jointly or severally) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the Ememozin.com Website, its contents or our service. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
13. Use of Information submitted
Memozin Pvt. Ltd., is free to use comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to Ememozin.com ("Content"), including, without limitation, responses to questionnaires or through postings to the Ememozin.com Website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Ememozin.com Website or other Websites.
Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future.
Please note that Ememozin.com does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Ememozin.com. Should you send any unsolicited materials or ideas, you do so with the understanding no additional consideration of any sort will be provided to you, and you are waiving any claim against Ememozin.com and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
14. Service Testing
From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without prior notice.
15. Electronic Communications
By using the Ememozin.com service, you consent to receiving electronic communications from Ememozin.com. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured films or other entertainment information or offerings.
These communications are part of your relationship with Ememozin.com and you receive them as part of the Ememozin.com subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
16. Your conduct on the Ememozin.com website & Limitation of Use
By accessing the Ememozin.com Website, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Ememozin.com Website.
You also agree not to interfere with the servers or networks connected to the Ememozin.com Website or to violate any of the procedures, policies or regulations of networks connected to the Ememozin.com Website, the terms of which are incorporated herein. You also agree not to impersonate any other person while using the Ememozin.com Website, conduct yourself in a vulgar or offensive manner while using our service, or use the Ememozin.com Website for any unlawful purpose.
Some of the hyperlinks and banners on the Ememozin.com Website may lead to other Websites that are not controlled by, or affiliated with, Memozin Pvt. Ltd. In addition, other Websites may link to the Ememozin.com Website. Ememozin.com has not reviewed these Websites and is not responsible for the content or privacy policies of these Websites.
18. Claims of Copyright Infringement
It is the policy of Ememozin.com to respect the intellectual property rights of others. Ememozin.com does not promote, foster or condone the photocopying of book(s) or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the Ememozin.com Website, or know of someone who is making unauthorized use of the content of the Ememozin.com Website, please notify us of your concern by submitting a written notice to us at the following address:
Memozin Private Limited
209, 2nd Floor, Dr. White House, Near Vinayak Hospital, Sec 27, Noida, (U.P. ) - 201301
B-82, 2nd Floor, Ganesh Nagar, Pandav Nagar Complex, Street No - 13, Delhi - 110092
Your notice must be duly attested and contain the following:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material on the Ememozin.com Website that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material.
4. Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your e-mail address.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the above information is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of, the owner of the copyright that is allegedly infringed.