The Big Book Of Customer Service Training Games
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Help Your Employees To Excel In Dealing With The Public With This Stimulating, Fun-filled Collection Of Customer Service Training Games. Designed Not Only To Teach Important Skills But Also To Spark Enthusiasm And A High Level Of Involvement In The P Read More
Help Your Employees To Excel In Dealing With The Public With This Stimulating, Fun-filled Collection Of Customer Service Training Games. Designed Not Only To Teach Important Skills But Also To Spark Enthusiasm And A High Level Of Involvement In The Participants, These Games Utilize Entertaining And Instructive Techniques Such As Role-playing, Charades, Brainstorming, And Debate. As A Result Of These Exercises, Employees Will Learn How To Create A Rapport With The Customer, How To Focus On The Unique Needs Of Individual Customers, How To Maintain A Positive Attitude, And More.
| Binding | Paperback |
| Pages | |
| Language | English |
| ISBN | 9.78E+12 |
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